[ $149 · one workflow ]

Technology & Workflow Assessment

Pick one recurring process that eats your time. We look at how it runs today and give you a short written recap with the main bottleneck, one suggested improvement, and what a next project would involve.

What’s included

[ 01 ] Is it a fit?

Made for one specific, recurring problem

A good fit if you can point to it

Online inquiries that get retyped into a spreadsheet
Follow-ups tracked by hand, or by memory
Reports you rebuild by hand every week
Details copied between your inbox, spreadsheet, and apps

Probably a different starting point

Something is broken right now: start with technical support
Your website needs work: see websites
Not sure yet: the free 15-minute call sorts it out

[ 02 ] What you get

Clear about what’s in, and what isn’t

[ Technology & Workflow Assessment ]

$149 for one workflow

Up to 60 minutes of discovery, then a short written recap.

Included

A simple map of how the workflow runs today
The main bottleneck
One suggested improvement
An estimate of what the next project would involve

Not included

Building or changing the workflow
Device or network troubleshooting
Software or subscription costs
Access to your live systems

These are scoped separately if you want them. The assessment works from a walkthrough or a sanitized example, so no passwords are needed.

[ 03 ] How it runs

Four steps, no surprises

Free 15-minute fit call

Pick one workflow, who handles it, and what a better outcome would look like.
Discovery session

Up to 60 minutes, remote, walking through the workflow or a sanitized example.
Written recap

The current-state map, the main bottleneck, one suggested improvement, and a next-project estimate.
Your decision

If you want to go ahead, implementation is scoped separately before anything starts.

[ Area ] Whatcom County small businesses
[ Format ] Remote-first
[ Hours ] Evening and weekend appointments, as availability allows

[ 04 ] Common questions

Good questions to ask first

What counts as one workflow?

One recurring process with a clear start and finish, like handling a new inquiry from the first message to the follow-up. The fit call helps pick the right one.

Do I need to share passwords or give access to my systems?

No. The assessment works from a walkthrough or a sanitized example. Live system access belongs to separately scoped work.

What if the call shows it isn’t a fit?

Then you will hear that, and the call is still free. Not every problem needs an assessment; some are better handled as a scoped fix.

Can it be done remotely?

Yes. The assessment is remote-first, with evening and weekend appointments as availability allows.

What happens after the recap?

You keep the recap either way. If you want to build the improvement, that work is scoped separately, and the decision is yours.

[ 05 ] Start here

Start with the free 15-minute call

You’ll talk with Karhum Samaha, Emerging Technologies Consultant and founder of Solid State NW.

Helpful to bring

The one process you’d most like to improve
Who handles it today
The tools involved, like spreadsheets, inbox, or apps
What a better week would look like

No preparation is required. A rough idea is plenty.

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