Solid State NW

[ Practical AI consulting ]

Practical AI, with you in control

AI can save time on routine work when it is used carefully. We help you find the few places it genuinely helps, fit it into tools you already use, and keep a person in charge of what goes out.

Common questions

Useful, not magic

AI works best on small, repetitive jobs where a person still reviews the result. These are the kinds of places worth a look.

Routine replies, drafted for review

A first draft of the answers you write again and again, ready for you to check and send.

Notes and long threads, summarized

A short summary of a long email thread or meeting notes, so the next step is easier to find.

Incoming requests, sorted

New inquiries grouped so the ones that need attention first are easy to spot.

A straight answer on tools

Which AI tools are worth using for your business, which to skip, and what information should stay out of them.

From curiosity to one useful change

  1. Free 15-minute discovery call

    Talk through the routine work that eats your time, and whether AI is a sensible fit for any of it.

  2. One-workflow assessment, when it fits

    If the opportunity is part of a workflow, the $149 assessment looks closely at it and suggests one improvement, AI or not.

  3. Separately scoped work

    Setting anything up is scoped before it starts, including any software or subscription costs. You decide with a clear picture.

  • [ Area ] Whatcom County small businesses
  • [ Format ] Remote-first
  • [ Hours ] Evening and weekend appointments, as availability allows

Often the answer is a connected tool or a simpler process rather than AI. That is covered under business systems and automation.

Good questions to ask first

Is AI meant to replace my staff?

No. The aim is to take routine, repetitive steps off people’s plates, with a person reviewing what goes out.

Can I put customer information into AI tools?

It depends on the tool and the information. Deciding what should stay out of AI tools is part of the conversation, before anything is set up.

Do I need to buy new software?

Not necessarily. The starting point is the tools you already use. Any software or subscription costs are discussed up front and are separate from the work.

What if AI isn’t the right answer?

Then you will hear that. Sometimes a simple automation or a clearer process does the job better.

What does it cost?

The discovery call is free. The one-workflow assessment is $149 when it fits, and anything beyond that is scoped before it starts.

Bring the task you repeat most

A free 15-minute call with Karhum Samaha, Emerging Technologies Consultant and founder of Solid State NW.

Helpful to bring

  • A routine task you or your team repeat often
  • The tools you use for it today
  • Any AI tools you have tried, and what you thought of them

No preparation is required. A rough idea is plenty.

Other ways we help

Scheduling is not connected yet

This is a demonstration of the booking step. Online scheduling has not been set up, so this preview collects no information and sends nothing.

When scheduling is connected, this is where you will pick a time for a free 15-minute discovery call about one process you would like to improve.