Say what you do, plainly
A site that makes it obvious what you offer, where you work, and how to get in touch.
[ Websites and digital infrastructure ]
Improve my website
Your website should tell people what you do and how to reach you, and be easy to keep current. The pieces behind it, like your domain and email, should make sense to you too.
[ 01 ] What we help with
A website that pulls its weight
For a small business, the website is often the first conversation. It should be clear, current, and yours.
Refresh it, or start simple
Refreshing an outdated site, or building a simple new one when that makes more sense.
Domain, email, and hosting you can follow
The behind-the-scenes pieces set up so you know what you have, where it lives, and how it fits together.
Updates you can make yourself
Small changes, like hours or a new photo, shouldn’t have to wait on someone else.
[ 02 ] What happens next
From “we should fix the website” to a clear plan
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Free 15-minute discovery call
Tell us what your site needs to do for your business, and what bothers you about it today.
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Agree on what changes
Together we sort out what to keep, what to change, and what can wait, so the work stays sized to your business.
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Separately scoped work
Website, domain, email, or hosting work is scoped before it starts. You decide with a clear picture.
- [ Area ] Whatcom County small businesses
- [ Format ] Remote-first
- [ Hours ] Evening and weekend appointments, as availability allows
If your website is part of a bigger process, like online inquiries that get retyped into a spreadsheet, the one-workflow assessment may be a better place to start.
[ 03 ] Common questions
Good questions to ask first
Do I need a brand-new website?
Not always. Sometimes a refresh of what you already have is enough. The first call is about what your site needs to do, not about selling you a rebuild.
Will I be able to update it myself?
That is the aim wherever it makes sense, so everyday changes don’t depend on someone else.
What does website work cost?
The discovery call is free. Website work is scoped before it starts, so you know what is involved before you agree to anything.
Do you need my domain or hosting passwords?
Not for the first conversation. If the work needs access to your domain, email, or hosting accounts, that is discussed and agreed when it is scoped.
My email runs on my domain. Can that be part of it?
Yes. Domain and email setup is part of this service, done so you understand how the pieces connect.
[ 04 ] Start here
Tell us what your website should do
A free 15-minute call with Karhum Samaha, Emerging Technologies Consultant and founder of Solid State NW.
Helpful to bring
- Your current website address, if you have one
- What you want visitors to do, like call, visit, or ask a question
- Anything you already know about where your domain and email live
No preparation is required. A rough idea is plenty.
Other ways we help